Got a question? Need assistance with your patient transport and specialist courier requirements or just want further information about our wide range of services?

Whatever your requirement, simply fill in the form below to be contacted by one of our representatives who will be happy to help.

We are always keen to hear your feedback and suggestions and encourage patient comments through our on board patient surveys. If you would like to provide us with your feedback, compliment or concern there are a number of ways you can do this:

– By phone: please call 0333 240 4999 option 2 (24 hours per day 7 days a week)
– By email: please send full details to
– By letter: please send full details to ERS Medical Patient Experience Team, Hetton Court, The Oval, Leeds, LS10 2AT
– Via the form below

For complaints ERS Medical adheres to the NHS Code of Conduct which requires all issues to be responded to within a 25 working day window.


Hetton Court
The Oval
LS10 2AT

Media Enquiries

For media enquiries please contact